FAQ's - Sparkles & Shine
Frequently Asked Questions
We’ve compiled answers to some of our most common questions.
If you can’t find what you’re looking for, please contact us and we’ll respond as soon as possible.
What areas do you cover?
We cover Leicester and all surrounding areas, including Barwell, Birstall, Blaby, Braunstone, Enderby, Groby, Hinckley, Market Harborough, Oadby, Syston, Thurmaston, and Wigston.
Do I need to leave a key?
You can leave a key in a safe place or provide a spare. Your property will always be in safe hands with our fully insured and trustworthy cleaners.
Do I need to leave the house during the cleaning?
No, you don’t need to leave the house. We only ask that our team has clear access to the areas being cleaned while we work to ensure an efficient clean.
Do I need to provide equipment or products?
No. Our team brings all cleaning equipment and products, so you don’t need to provide anything.
Do I need to do anything before the clean?
We recommend removing clutter so we can focus fully on cleaning and make the most of your booked time.
Which package should I book?
Our Standard Clean is a maintenance clean option. It is ideal for regularly cleaned homes and ongoing weekly or fortnightly services.
A Deep Clean is a one-off, detailed clean required for homes with built-up dirt, grease, or limescale. This service brings the property up to a standard that can then be maintained with regular cleaning.
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